My deposit hasn't arrived — what should I do?
Updated Jul 25, 2026
First, check:
- Network and token — did you send USDC on a supported network?
- Confirmations — crypto transfers need a few network confirmations; crediting can take a couple of minutes.
- Transaction hash — confirm the transfer is confirmed in a block explorer.
If it's been noticeably longer than usual, contact support with your transaction hash (or P2P payment ID) and we'll help.